Why insurance leads need a process of their own
Insurance is the largest vertical in the lead market — and the one with the most sub-verticals. Private health, income protection, pensions, occupational schemes, legal expenses, buildings, contents, motor, dental top-up, long-term care top-up, cover for public servants, medical professionals, students or expats: each of them has its own buyers, its own required fields and its own price level. On top of that, calling a prospect is only permitted with documented consent, and the intermediary carries the liability for that contact. A lead without provable consent is not just worthless to a broker, it is a risk.
Leadnodes mirrors that structure: one lead type per vertical, consent and origin per contact, routing rules and prices per buyer. What documented consent has to contain is explained in the glossary entry on consent.
Who benefits from Leadnodes in the insurance industry
- Lead generators and comparison portals that sell private health, income protection or pension enquiries to brokers and no longer want to track allocation, complaints and billing in spreadsheets.
- Broker pools and sales organisations that buy or generate leads centrally and distribute them to affiliated intermediaries by vertical, region and quota.
- Insurance brokers with sales teams that split purchased leads across advisers and want to see which source brings appointments and which only brings complaints.
- Call centres that pre-qualify raw leads and pass qualified contacts on to brokers as a separate lead type.
What you need to get started
A list of your verticals with their required fields, your buyers with verticals, postcode areas and quotas, and a connection to your sources. Most insurance operations start with two or three verticals and expand from there. How returns and credits are handled once a lead is live is covered in the glossary entry on complaints, and how to get more out of a single enquiry beyond the first contact is described in the guide on why a lead is worth more than a single sale.