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Webhooks

Last updated on June 25, 2025

Under Webhooks you can define the functions you need. This currently includes two service webhooks.

Screenshot: Webhooks

Refund Created Webhook URL

When the system creates a complaint, it is sent to this webhook. You can activate this function via the checkbox below.

Screenshot: Refund Created Webhook URL

Refund Updated Webhook URL

As soon as the complaint has been processed, this webhook is also triggered, so that the user is informed in third-party platforms that the complaint has been completed. You can activate this function via the checkbox below.

Screenshot: Refund Updated Webhook URL

Save settings

Here you can save the settings for the service webhooks.

Screenshot: Save settings