I think my order isn't picking up any leads – how can I check?

If you have the impression that your order isn't picking up any leads, you can check this yourself with a simple test. Proceed as follows:

1. Create a test lead

   Create a test lead in the platform with exactly the parameters your order is supposed to respond to. Then leave the lead on the status “new”.

2. Check the order

   Make sure your order is active. Then go to the lead list.

3. Check lead matching visually
   The row of your test lead should now show a green circle with the number 1. This means: One order is picking up this lead.

   If you see a red circle with the number 0 instead, no order is picking up this lead. In this case, you should check the conditions of your order again (e.g. filters, status, budget etc.).

4. Check for reminded invoices
   For invoices that have been reminded, the associated orders are also blocked automatically. As a result, no further leads can be assigned to or processed for these orders until the invoice has been paid.