You switch the notification about new lead purchase requests on or off under System settings > Company profile in the Purchase request notifications section. By default it is active and is sent by email to all system administrators.
Detailed instructions
As soon as a new lead purchase request is published in the lead provider network, Leadnodes informs your system by email and with a notification in the application. The email contains the requested lead type, the monthly demand and a link to the purchase requests. This way you never miss demand for leads that you offer.
Requirement: The lead provider network must be enabled for your system and you need administrator permissions to edit the system settings.
Disable notification
- Navigate to System settings and open the Company profile tab.
- In the Purchase request notifications section, untick Notify me when a new lead purchase request is published.
- Click Save profile.
From now on, your system receives neither emails nor in-app notifications about new purchase requests.
Enable notification
- Open System settings > Company profile.
- In the Purchase request notifications section, tick Notify me when a new lead purchase request is published.
- Optional: Enter an address under Alternative notification email, for example a sales mailbox. The email is then sent only to this address instead of to the system administrators.
- Click Save profile.
Further frequently asked questions
Who receives the notification by default?
Without an alternative email address, all active system administrators receive the email as well as a notification in the application. Other user roles are not notified.
What changes if I store an alternative notification email?
The email is sent exclusively to this address. The system administrators then no longer receive an email, but still see the new purchase request as a notification in the application. To reach all administrators by email again, clear the field and save.
Can I switch off only the emails but keep the notifications in the application?
No. The option switches both channels on or off together. If you want to avoid emails to the administrators, store an alternative notification email instead. You can also always recognise new purchase requests by the New label and the counter in the menu under Cooperations > Lead purchase requests.
Why do I not receive any notifications even though the option is activated?
Check whether the lead provider network is enabled for your system, whether the setting was saved after ticking the box and whether the alternative email address is spelt correctly. If the address is invalid, the email is sent to the administrators instead. Also check your spam folder.
Do I receive notifications for all purchase requests or only for my lead types?
Currently you are informed about every newly published purchase request, regardless of the lead types in your company profile. The requested lead type is stated directly in the email, so you can quickly see whether the request is relevant to you.